Privacy policy
Data Collection
At RêveRiser, we collect information to provide better services to our customers. The types of personal data we collect include:
- Contact Information: Name, email address, shipping/billing address
- Transaction Data: Purchase history, payment details (processed securely through our payment partners)
- Technical Data: IP address, browser type, device information, cookies and usage data
- Preferences: Size selections, style preferences, wishlist items
We collect this data when you browse our website, make purchases, or interact with our customer service.
Use of Personal Data
Your information is used for the following purposes:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Improving our products, services and website functionality
- Preventing fraud and enhancing security
- Sending promotional communications (only with your explicit consent)
We never sell your personal data to third parties.
Data Storage & Protection
We implement robust security measures to protect your information:
- All data is encrypted during transmission using SSL/TLS protocols
- Payment information is processed through PCI-DSS compliant payment processors
- Regular security audits and vulnerability assessments
- Limited access to personal data on a need-to-know basis
Data is stored for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences and shopping cart
- Analyze website traffic and user behavior
- Deliver targeted advertisements (with your consent)
You can manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
Your Rights
Under GDPR, CCPA and other privacy regulations, you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Object to processing of your data
- Request restriction of processing
- Withdraw consent (where applicable)
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us through the methods provided on our website.
Third-Party Services
We may share data with trusted third parties for specific purposes:
- Payment processors to complete transactions
- Shipping carriers to deliver orders
- Analytics providers to improve our services
- Marketing platforms (only with your consent)
All third-party providers are contractually obligated to protect your data and use it only for the services they provide.
Policy Updates
We may update this policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date.
This policy was last updated on [Insert Date].