Shipping policy
Shipping Policy
Shipping Methods
RêveRiser currently offers Standard Shipping for all orders. We partner with reliable carriers to ensure your items arrive safely and on time.
Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.
Shipping Time & Costs
Standard Shipping typically takes 5-10 business days for delivery after processing. Shipping costs are calculated at checkout based on:
- Destination country/region
- Package weight and dimensions
- Current carrier rates
Shipping Destinations
We currently ship to most countries worldwide. If your location isn't available at checkout, we may not currently service your area.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information. You can use this to monitor your package's journey.
Customs & Import Fees
International customers may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the customer's responsibility and are not included in our shipping costs.
Shipping Address
Please ensure your shipping address is complete and accurate. We're not responsible for undeliverable packages due to incorrect addresses. Address changes after order placement may not always be possible.
Damaged or Lost Packages
While rare, if your package arrives damaged or doesn't arrive within the estimated timeframe, please contact us immediately with your order details and any supporting documentation.
Policy Updates
We may update this shipping policy periodically. The current version always applies to your order.